Warranty and Refund Policy

12V Fishing Lights
30 Day Return and 5 Year Warranty
Underwater Dock Lights
30 Day Return and 1 Year Warranty
Your fishing light is covered by a one (5) year limited warranty, commencing upon the date of purchase, for any product defects in materials or workmanship. IllumiSea LLC will repair, or at our discretion, replace defects within the warranty period. The warranty does not cover damage caused by misuse, neglect, or tampering, including but not limited to: propeller damage, overheating due to unsubmerged operation, etc. The warranty is void if there are any modifications or repairs made to the product by anyone other than IllumiSea LLC., including but not limited to power cord replacement.

A valid Proof of Purchase is required to be submitted with any warranty claim. A valid Proof of Purchase is defined as one of the following:

  • A dated sales receipt from an authorized IllumiSea LLC store or reseller. The receipt must show the product description, date of sale and price.
  • A dated official e-mail from an authorized online IllumiSea LLC. store or reseller confirming purchase and shipment of product. The confirmation e-mail must show the product description and price.

To initiate a warranty claim:

All warranty claims must be submitted to IllumiSea LLC along with a valid Proof of Purchase. Warranty claims require prior authorization (in the form of an RMA number), which can be requested via our contact form. Products returned for warranty claims will not be accepted without an RMA, so be sure to obtain an RMA prior to shipping product to IllumiSea LLC.

RETURN POLICY

The following items may be returned for a refund within 30 days of purchase:
  • Unused merchandise in its unaltered original manufacturer’s packing (including proof of purchase).
  • IllumiSea LLC is unable to accept returns on special order products.

A valid Proof of Purchase is required to be submitted with any returns. A valid Proof of Purchase is defined as one of the following:

  • A dated sales receipt from an authorized Incredible Underwater LED Lighting Inc. store or reseller. The receipt must show the product description, serial number, and price.
  • A dated official e-mail from an authorized online Incredible Underwater LED Lighting Inc. store or reseller confirming purchase and shipment of product. The confirmation e-mail must show the product description and price.

For your protection, we recommend items be returned with insurance and tracking capability.
Contact Us
Your dock light is covered by a one (1) year limited warranty, commencing upon the date of purchase, for any product defects in materials or workmanship. IllumiSea LLC will repair, or at our discretion, replace defects within the warranty period. The warranty does not cover damage caused by misuse, neglect, or tampering, including but not limited to: propeller damage, overheating due to unsubmerged operation, etc. The warranty is void if there are any modifications or repairs made to the product by anyone other than IllumiSea LLC., including but not limited to power cord replacement.

A valid Proof of Purchase is required to be submitted with any warranty claim. A valid Proof of Purchase is defined as one of the following:

  • A dated sales receipt from an authorized IllumiSea LLC store or reseller. The receipt must show the product description, date of sale and price.
  • A dated official e-mail from an authorized online IllumiSea LLC. store or reseller confirming purchase and shipment of product. The confirmation e-mail must show the product description and price.

To initiate a warranty claim:

All warranty claims must be submitted to IllumiSea LLC along with a valid Proof of Purchase. Warranty claims require prior authorization (in the form of an RMA number), which can be requested via our contact form. Products returned for warranty claims will not be accepted without an RMA, so be sure to obtain an RMA prior to shipping product to IllumiSea LLC.

RETURN POLICY

The following items may be returned for a refund within 30 days of purchase:
  • Unused merchandise in its unaltered original manufacturer’s packing (including proof of purchase).
  • IllumiSea LLC is unable to accept returns on special order products.

A valid Proof of Purchase is required to be submitted with any returns. A valid Proof of Purchase is defined as one of the following:

  • A dated sales receipt from an authorized Incredible Underwater LED Lighting Inc. store or reseller. The receipt must show the product description, serial number, and price.
  • A dated official e-mail from an authorized online Incredible Underwater LED Lighting Inc. store or reseller confirming purchase and shipment of product. The confirmation e-mail must show the product description and price.

For your protection, we recommend items be returned with insurance and tracking capability.
Contact Us